Makemkv Automatic Hk [better] Downloading Is Disabled Or Failed Page
The "Automatic HK downloading is disabled or failed" error occurs when MakeMKV cannot download the Hash Key (HK) table required to decrypt a specific disc. This frequently happens with 4K UHD Blu-rays when the necessary decryption key isn't already stored in your local database. Primary Causes for Failure
Geo-IP Blocking: The HK servers (e.g., hkdata.fairuse.org) are often hosted in the Russian Federation. Many ISPs, firewalls, and routers (like Ubiquiti or Unifi gear) automatically block traffic from this region for security reasons.
DNS Issues: Your ISP's DNS may fail to resolve the specific domains used for these downloads.
Software Restrictions: Antivirus or "threat protection" software may flag the download as suspicious and block it.
Configuration: The "Allow contacting web server for updates" option may be unchecked in MakeMKV's settings. Verified Workarounds
Reviewers and users on the MakeMKV Forum suggest the following fixes: Automatic HK download disabled or failed - www.makemkv.com
Here are a few options for the write-up, depending on where you intend to post it (e.g., a forum, a bug report, or a technical knowledge base).
Step 6: Reset MakeMKV Settings
- If none of the above steps resolve the issue, try resetting MakeMKV's settings to their default values.
- Go to Preferences > Advanced and click on Reset Settings.
Additional Tips and Solutions
If you've tried all the troubleshooting steps and still encounter the error, consider the following:
- Contact MakeMKV Support: Reach out to MakeMKV's support team for further assistance. They may be able to provide additional troubleshooting steps or patches to resolve the issue.
- Check System Logs: Analyze system logs to identify any errors related to MakeMKV or the H.265 encoder download process.
- Alternative Solutions: If MakeMKV is unable to download the H.265 encoder, consider using alternative software tools, such as HandBrake or FFmpeg, which also support H.265 encoding.
Conclusion
How to Fix "MakeMKV Automatic HK Downloading is Disabled or Failed"
If you’ve recently tried to rip a 4K UHD disc using MakeMKV and ran into the error message "Automatic HK downloading is disabled or failed," you aren't alone. This is one of the most common hurdles for enthusiasts looking to digitize their physical media library.
The "HK" in this error stands for Hashed Keys. These keys are essential for MakeMKV to decrypt the specific protection found on UHD Blu-rays. When this process fails, your drive essentially doesn't know how to "read" the movie data. Why Is This Happening?
MakeMKV needs a specific key to decrypt the AACS 2.0/2.1 protection on 4K discs. Since new movies are released constantly, the software tries to connect to a central server to download the latest "hashed keys" automatically. The error occurs for three main reasons:
Server Downtime: The primary server hosting the keys is temporarily offline.
Firewall Restrictions: Your Windows or Mac firewall (or an antivirus) is blocking MakeMKV from accessing the internet.
Internet Settings: A configuration within the software itself is preventing the download. Step 1: Enable "Allow Unit Internet Access" makemkv automatic hk downloading is disabled or failed
Before diving into manual fixes, ensure the software actually has permission to look for keys. Open MakeMKV. Go to View > Preferences. Navigate to the General tab. Ensure the box "Allow unit internet access" is checked. Click OK, restart the program, and try the disc again. Step 2: The Manual Fix (The "KeyDB.cfg" Method)
If the automatic download is failing because the server is down, you can provide the keys yourself. This is the most reliable long-term fix.
Download the Key File: Visit a trusted community source (like the MakeMKV forums or the "vencen.org" key database) to download the latest keydb.cfg file. Locate Your Data Directory: In MakeMKV, go to Preferences > General.
Look at the "MakeMKV data directory" path (usually C:/Users/[YourName]/.MakeMKV on Windows).
Place the File: Copy the downloaded keydb.cfg file into that folder.
Restart: Close and reopen MakeMKV. It will now look at this local file for the necessary keys before trying the internet. Step 3: Check Your Firewall and DNS
Sometimes, your ISP or a third-party firewall (like Bitdefender or Norton) flags the MakeMKV key server as suspicious.
Create an Exception: Add makemkv.exe to your firewall's "Allowed Apps" list.
Change DNS: Some users find that switching to Google DNS (8.8.8.8) or Cloudflare DNS (1.1.1.1) resolves connection issues where the software can't "find" the update server. Step 4: Ensure Your Drive is "LibreDrive" Ready
If you are trying to rip 4K UHDs and see this error, ensure your optical drive has LibreDrive-compatible firmware.
Standard official firmware on 4K drives often blocks the reading of encrypted sectors entirely. If your drive isn't "friendly" or flashed with decrypted firmware, no amount of key downloading will fix the issue. You can check your drive status in the right-hand information panel of MakeMKV; it should say "LibreDrive Information: Status: Enabled."
The "Automatic HK downloading failed" error is usually just a communication hiccup. By enabling internet access in settings or manually placing a KeyDB.cfg file in your data directory, you can get back to backing up your media in minutes.
The error "Automatic HK downloading is disabled or failed" in MakeMKV occurs when the software cannot reach its key server to download the Hashed Keys (HK) required to decrypt newer discs, particularly 4K UHD titles. This is often due to network-level blocking of the server, which is located in a region frequently flagged by security software or ISPs. Common Fixes Automatic SDF/HK downloading is disabled or failed messages
"Automatic HK downloading is disabled or failed" occurs when the software cannot reach its update servers to download the necessary Hashed Keys (HK) required for decrypting 4K UHD Blu-rays
. This usually happens because the servers are located in regions often blocked by Western ISPs or firewalls. Root Causes Geographic Blocking: The update servers ( hkdata.fairuse.org hkdata.crabdance.com
) are frequently hosted in the Russian Federation. Many modern routers (like ) or ISPs (like Comcast/Xfinity ) block traffic from this region by default. DNS Issues: The "Automatic HK downloading is disabled or failed"
Some DNS providers, such as Cloudflare (1.1.1.1), may occasionally have trouble resolving these specific domains. Disabled Settings:
You may have accidentally disabled "Enable internet access" in the program's general settings. Server Downtime:
Occasionally, the central server itself may be temporarily offline for maintenance. Primary Solutions 1. Use a VPN The most effective fix is to use a
). This bypasses ISP-level blocks and geographic firewalls. Connect to a server in a different country and restart MakeMKV. 2. Disable Router Geo-Blocking Automatic HK download disabled or failed - www.makemkv.com
The error "Automatic HK downloading is disabled or failed" occurs when MakeMKV cannot connect to its hash key (HK) servers to download the latest decryption keys required for new discs, particularly 4K UHD titles
. This is often due to network security settings or geographic blocks, as the primary key servers are hosted in MakeMKV forums Potential Causes Geo-Blocking
: Many routers (like Ubiquiti gear) and Internet Service Providers (ISPs) block traffic from the Russian Federation by default for security. MakeMKV forums DNS Filtering
: Sophisticated DNS setups or security functions (e.g., Cloudflare DNS) may inadvertently block the necessary domains. Firewall/Antivirus
: Local security software may flag the connection to the HK data domains as malicious. Incorrect Settings
: Internet access might be manually disabled within the MakeMKV General preferences. MakeMKV forums Recommended Solutions Automatic HK download disabled or failed - www.makemkv.com
Fix: "MakeMKV Automatic HK Downloading is Disabled or Failed"
If you’ve recently opened MakeMKV to rip a new 4K UHD Blu-ray and were greeted by the error message "Automatic HK downloading is disabled or failed," you aren't alone. This specific error prevents the software from decrypting the disc because it can't access the necessary "Hashed Keys" (HK) required for newer titles.
Without these keys, your high-def backup process grinds to a halt. Here is a straightforward guide on why this happens and how to fix it. Why is this happening?
MakeMKV uses a "Hashed Key" system to decrypt the AACS protection on UHD discs. Usually, the software automatically pings a central server to download the latest keys for newly released movies. The error occurs for three main reasons:
Network Restrictions: A firewall or antivirus is blocking MakeMKV from reaching the internet.
Server Downtime: The primary host for the keys is temporarily offline. If none of the above steps resolve the
Security Settings: Your MakeMKV settings are configured to prevent web access. Step 1: Enable Internet Access in Settings
The most common culprit is that the "Web Access" feature has been toggled off. Open MakeMKV. Go to View > Preferences (or click the wrench icon). Navigate to the General tab. Ensure the box labeled "Allow internet access" is checked. Restart the application and try loading the disc again. Step 2: Manually Update the HK Database
If the automatic downloader is failing due to server issues, you can bypass it by manually providing the keys.
Find a Keyfile: Visit the MakeMKV forums or trusted community repositories to find the _keys.db or the latest hashed key list.
Locate your Data Directory: In MakeMKV, go to Preferences > General and look at the "MakeMKV data directory" path (usually in your Documents or AppData folder).
Place the File: Download the latest keys and drop them into that specific folder.
Restart: Once the file is in the directory, MakeMKV will prioritize the local file over the web download. Step 3: Check Firewall and VPNs
If your settings are correct but it still fails, your system might be "stealth-blocking" the connection.
VPNs: Some VPNs interfere with the specific port MakeMKV uses. Try disconnecting your VPN.
Windows Firewall: Add an exception for makemkv.exe or makemkvcon.exe.
ISP Blocking: In rare cases, certain ISPs block the key server domains. Switching your DNS to Google (8.8.8.8) or Cloudflare (1.1.1.1) often resolves this. Step 4: Use a Custom Key Site
If the default server is down, you can point MakeMKV to a different URL. Go to Preferences > General.
In the "HK data hash URL" field, you can enter a mirror link (often found on the MakeMKV "UHD FAQ" forum thread). Note: Only use URLs from the official forum to avoid malware.
The "Automatic HK downloading is disabled" error is rarely a sign of a broken drive. It is almost always a connectivity or configuration issue. Start by checking your "Allow internet access" box, and if that fails, manually placing a keyfile in your data directory is a foolproof workaround.
Why This Error Occurs
- No internet connection – MakeMKV can’t reach its key server.
- Server-side issue – The download server is temporarily down.
- Firewall/AV blocking – Security software blocks MakeMKV’s outgoing request.
- Networking/proxy configuration – MakeMKV doesn’t respect system proxy settings.
- Old MakeMKV version – The software’s built-in update mechanism has changed or is disabled.
- Manual HK file missing or misplaced – If automatic download fails, you may need a manual
private_data.tarfile.
Part 3: 7 Methods to Fix "Automatic HK Downloading is Disabled or Failed"
4. Manually Download the HK File (Most Reliable Fix)
If automatic download fails, you can manually install the latest keys.
Step-by-step:
- Go to the official MakeMKV SVQ/HK download page (find the current link on the MakeMKV forum’s “General” or “Advanced” section – as of this writing, it’s often a
svq.zipfile). - Download the latest
svq.ziporhashedkeys.zip(name may vary). - Extract the file. Inside, look for a file named
hashedkeys.txtorHK_data.zip. - Place the file in MakeMKV’s data directory:
- Windows:
C:\Users\YourUsername\.MakeMKV\ - macOS:
/Users/YourUsername/.MakeMKV/ - Linux:
/home/YourUsername/.MakeMKV/(Note: The.MakeMKVfolder may be hidden. Enable “Show hidden files” in your file manager.)
- Windows:
- If the folder doesn’t exist, create it.
- Restart MakeMKV and try the disc again.
✅ Step 1: Check Internet & Permissions
- Ensure your computer is online.
- Temporarily disable Windows Defender Firewall, VPN, or antivirus and retry.
If it works, add MakeMKV as an exception.
Fallback 1: Use a Different Disc Drive
Some USB Blu-ray drives have buggy AACS handshakes. Try a different drive model (e.g., LG WH16NS40 or ASUS BW-16D1HT).