In early 2021, Maxon consolidated all Red Giant accounts into the
system. As a result, your "Red Giant ID" is now effectively your Accessing Your Account
To log in or manage your Red Giant products, you must use the MyMaxon login portal Email (ID):
Use the exact email address you originally used to purchase Red Giant products.
If you have not logged in since the 2021 migration, you will need to use the Forgot Password option to set a new one for the MyMaxon system. Maxon supports Multi-Factor Authentication (MFA)
, which can be activated in your profile settings using apps like Google Authenticator Microsoft Authenticator Managing Licenses and Serials Once logged in to my.maxon.net , you can find your critical information in these sections: Current Licenses:
View active subscriptions for Maxon One or Red Giant Complete. Legacy Serials:
Older "serial number" based licenses purchased before January 1, 2021, are listed at the bottom of the Application Management:
to install and activate your tools. The old "Red Giant Application Manager" has been discontinued. Troubleshooting Login Issues Account Not Found: red giant id and password
Ensure you are using the original email. If you purchased through a reseller (like Toolfarm or B&H), Red Giant may not have your account on file, and you should contact that vendor for your order history. Invalid Password: Password Reset tool
if your old Red Giant credentials do not work on the new portal. Trial Watermarks:
Users encountering issues with Red Giant IDs should follow these steps:
Scenario A: "I have an old Red Giant account."
Scenario B: "I forgot my password."
Scenario C: "My password is correct but I cannot use the software."
This is the standard authentication method for individual users.
Your license needs to be "activated" locally. Open the Maxon App, sign in, and click "License" or "Activate" next to your Red Giant products. This ties your Red Giant ID to that specific machine. In early 2021, Maxon consolidated all Red Giant
Bottom line: There is no valid shared “red giant id and password.” Anyone selling or posting such credentials is either scamming you or offering stolen data that will stop working quickly. Use the official trial or purchase a license.
The transition from standalone Red Giant software to the integrated Maxon ecosystem marks a significant shift in how creative professionals manage their digital assets. Central to this evolution is the "Red Giant ID," which has now been unified under the Maxon Account system. Evolution of the Red Giant ID
Historically, Red Giant users maintained a dedicated ID and password on redgiant.com to manage popular plugins like Trapcode and Magic Bullet. However, in early 2021, Maxon consolidated these legacy accounts into the MyMaxon system. This change streamlined licensing across Maxon’s entire product suite, including Cinema 4D and Redshift. Accessing Your Account
For legacy users, the transition process typically involves:
Username Recognition: Your original Red Giant account email serves as your new Maxon ID.
Password Setup: If you haven't accessed your account since the migration, you must use the Forgot Password option to set up a new, secure credential.
New Registrations: New users can register a Maxon Account directly, requiring a name, email, and a password of at least 8 characters with mixed casing and special characters. Managing Licenses and Security
Modern license management is handled through the Maxon App, where users log in to activate their software on specific machines. This app replaces older tools like "Red Giant Link". Download the Maxon App
Serial Retrieval: If you still use older, perpetual software, your legacy Red Giant serial numbers are now stored in the "Licenses" section of your Maxon profile.
Multi-Factor Authentication (MFA): To protect high-value software assets, Maxon recommends activating MFA via third-party apps like Google Authenticator or Microsoft Authenticator. What happened to my Red Giant account? - Knowledge Base
The Red Giant ID is no longer a standalone system; all accounts were migrated to the MyMaxon system following Maxon's acquisition of Red Giant in 2021. It serves as a unified login for managing licenses, subscriptions, and security for creative tools like Trapcode Suite and Magic Bullet. User Experience Review
Users have reported mixed to negative experiences with the transition from the legacy Red Giant ID to the Maxon login system:
Complex Activation: Many long-time users have criticized the "absurd" and unintuitive login process. Frequent complaints include having to re-log in and reactivate software repeatedly, which can disrupt professional workflows during deadlines.
License Issues: Users frequently encounter "Red X" watermarks on their projects despite having a paid subscription, often requiring extensive troubleshooting with the Maxon App to verify licenses.
Customer Support: While Red Giant was known for responsive support, recent feedback for Maxon has been more varied, with some users describing support as "hit or miss" since the merger.
Account Migration: Legacy users (those who purchased before 2021) must use the Forgot Password or Reset Password option on the Maxon Login Page to gain access to their migrated accounts. Key Features & Management
| Method | Details | |--------|---------| | Free trial | 14-day trial via Maxon website (requires email registration) | | Student license | Discounted or free educational access if your school is partnered | | Subscription | Monthly or annual plans via Maxon’s site | | Work/school account | Provided by your employer or educational institution |